Terms of service

Welcome to Lumanal. By using our website or purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. Overview

These Terms govern your use of our website and the purchase of any products from Lumanal. We reserve the right to update or modify these terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have the permission of a parent or guardian to use our services.

3. Products & Pricing

  • All prices are listed in Australian Dollars (AUD).

  • We make every effort to display product information, descriptions, and pricing accurately. However, we reserve the right to correct any errors or inaccuracies at any time.

  • Prices and product availability are subject to change without notice.

4. Orders

  • Placing an order on our website constitutes an offer to purchase the selected product(s).

  • We reserve the right to accept or reject any order for any reason, including but not limited to: product availability, pricing errors, or suspected fraud.

5. Shipping & Delivery

Shipping details, costs, and timeframes are outlined on our Shipping Policy page.
We are not liable for delays caused by postal services, customs, or events beyond our control.

6. Returns & Refunds

Please refer to our Returns & Refunds Policy for information on how we handle faulty or incorrect products.
Due to hygiene reasons, some items such as earrings and jewelry sets that include earrings are non-returnable.

7. Intellectual Property

All content on this website (including images, text, logos, and designs) is the property of Lumanal and may not be copied, reproduced, or distributed without written permission.

8. User Conduct

You agree not to use this website for any unlawful purpose, or in any way that may harm Lumanal, our customers, or our reputation.

9. Privacy

We value your privacy. Please read our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Limitation of Liability

To the maximum extent permitted by law, Lumanal shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be handled in accordance with Australian law.

12. Contact Us

If you have any questions about these Terms, feel free to contact us:
📧 Email: support@lumanal.com.au